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How to Get Your Wells Fargo Overdraft Fees Waived? A Step by Step Guide

By
Elizabeth

It is very common that you forgot how much left in your bank account and spent more than what you have in your bank. Unfortunately, most bank will charge you that “overdraft fee”, although you may have just overspent a few dollars. 


For example, Wells Fargo will charge you $35 per overdraft transaction. The good news is you can get it waived even they have charged you. Here is a guide to get your overdraft fee waived or get a refund from Wells Fargo.


About Wells Fargo 

Wells Fargo is an American bank based in San Francisco, California, with offices across the United States. Wells Fargo is the world’s fourth-largest bank in the US by total assists. 


Here is a quick snapshot about Wells Fargo: 


Headquarters 

420 Montgomery Street, San Francisco, California, U.S.

Revenue 

US$86.40 billion (2018)

Founded

1851

Website

www.wellsfargo.com

Customer Service 

1 (800) 869-3557


Resource: Wikipedia 


About Overdraft fee

An overdraft happens when you don’t have enough money in your bank account to cover a transaction, but the bank still pays it. As a result, the bank will usually charge an overdraft fee on that transaction. 


Overdraft fees are charged by per transaction, or per item. Every bank has different overdraft fee. Here is a list of the overdraft fees of some top banks in the US (2020):

overdraft fee

Wells Fargo Overdraft Policies 

General Overdraft Fee: $35.

Daily limit of overdraft fees: $105

Overdraft Rewind Service: overdraft fee may be waived 


If your bank does not have enough money, Wells Fargo will usually decline your daily transaction, including ATM and debit card transaction, but will still authorize your auto bill payment. At the same time, Wells Fargo charges $35 per overdraft each time the bank pays an overdraft, and there is a limit of 3 overdraft fees per day, which means you won’t pay more than $105 per day if you keep overspending. 

Wells Fargo also offers an Overdraft Rewind, which is a free service that may waive your overdraft fee if a direct deposit is made one business day after the overdraft happens. Click here to know more about Wells Fargo Overdraft service.

What should you do US bank has charged you an overdraft fee?

If you have over drafted and got charged the overdraft fee by your bank account, don’t be upset. Most bank fees are mitigatable and can even be refunded. 


So, you can still get your money back if you have already got charged. Here is how: 


Call the Bank Customer Service

If this is your first-time overdraft, most banks are willing to waive your overdraft fee to keep you remain a customer. You can just call the Wells Fargo customer service phone number +1 (800) 869-3557 and ask for it. 


 If this is not your first time, you will need some tips to negotiate it. Here are some tips for the phone call: 

  • You will need to bring up your compliant with a reasonable explanation of the situation
  • You will need to show you are a good customer and you want to stay with Wells Fargo 
  • Be polite and firm


Here is an example of the phone script: 


  1. Customer: hi my bank account has an overdraft fee charge and I would like to have it waived. 
  2. Bank: I see the fee. Unfortunately, we are not able to waive the fee because xxx
  3. Customer: I have been a good customer for xx years and the overdraft is a ware occurrence. Can you help me to waive it? I will be happy to stay with Wells Fargo. 
  4. Bank: OK. Let me check. One sec please. 


What Should Do If a Call Doesn’t Work?

Sometimes a phone call may not solve the problem and you will need to try other ways, such as: 

  1. Make an appointment with bankers at your local branch here: https://appointments.wellsfargo.com/maa/appointment/topic
  2. Mail a letter to Wells Fargo corporate office:

420 Montgomery Street

San Francisco, CA 94104

Click here for more information https://www.wellsfargo.com/help/addresses/

  1. Contact Wells Fargo executives

Mike Armstrong

Senior Vice President, Credit Card Customer Service

420 Montgomery Street, San Francisco, CA 94104

+1-503-614-2485

michael.armstrong@wellsfargo.com

  1. Contact the Board of Directors

Email: boardcommunications@wellsfargo.com

Send a letter to:

Wells Fargo & Company

P.O. Box 63750 or P.O. Box 63710

San Francisco, CA 94163


How to Avoid Overdraft Fee from Wells Fargo?

If you have experienced this overdraft fee, you know how annoying it is. How to avoid overdraft fee? The easier, and the best way is to keep track of your budget, and don’t spent what you have in your bank account. 


If overdraft happens, here are some tips to avoid overdraft fee from Wells Fargo:


  1. Have an overdraft protection plan 

Wells Fargo offers overdraft protection plan, which allows your checking account linked to saving account, so Wells Fargo will authorize the transaction using available funds from your saving account when your checking account dose not have enough fund. However, this service will charge you a single daily fee of $12.50 per transaction, which is less than an overdraft fee of $35 per over drafted transaction. 


  1. Setup direct deposit 

Setting up direct deposit allows your payroll directly to deposit to your Wells Fargo account, which is also a convenient way to avoid other bank fees from Wells Fargo. 


  1. Set up notifications 

Wells Fargo bank allows you setup an email or text message notification when your account is running below a certain amount of fund in your bank account you specified. This setting helps remind you to take an action when your bank fund is running low to avoid the overdraft from happening. 


Try Debit Cards Without an Overdraft Fee

Is there other debit card that does not have any overdraft fees? Fortunately, yes. With Cheese Debit Card, you will never worry about getting charged by the bank if you spent more than your savings. 

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Cheese Debit Card

Cheese Debit Card is an innovative debit card with zero fee, and you can earn saving bonus and cashback on every purchase. The Cheese card is for everyone.

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